Bella and Duke Reviews
Based on 20 customer reviews and online research, bellaandduke.com has a consumer rating of 3.9 out of 5 stars, indicating that most customers are generally satisfied with Bella and Duke.
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How would you rate Bella and Duke?
Top Reviews
Love your service ..so quick and efficient .my dog loves your food.
The only thing I would say is that I used to find your website so easy to use and navigate and I loved the readiness with which I could change and alter my order amounts. Recently this has changed and the format very different .I did not find it easy to change my quantities on this last order and had great difficulty.
I’ve ordered the meals for my very fussy dog. I found the meals prepared are very nice to look and quite yummy for my dog . I would recommend Bella and Duke.
Customer Reviews (20)
Our picky puppy loves this food. i just would prefer not to have to subscribe. We will buy more but on a one off basis
We’re so happy with Bella and Duke. It’s helped so much with our dogs diet, less wind, and his bowel habits massively improved. Copper eats his within minutes and absolutely loves it. What we’re most impressed with is Bella and Dukes aftercare, what fantastic customer service. They regularly call to check on our dog, ensuring he’s enjoying his food and asking if they can help in any way. They check in before dispatching the next delivery to ask if you have any requests with flavours Coppers enjoying/not enjoying. I cannot recommend them enough. 5+ stars!
Really great customer service. Had a slight issue with my delivery date and it was solved in minutes.
My dog Lola absolutely loved this Raw, and even though I hadn't cancelled my sub (being a little short of cash this month) once contacted they cancelled the order and fully refunded me. Amazing company great product and amazing customer service. Can't rate them high enough. ⭐⭐⭐⭐⭐
Both my dogs have been on Bella and duke a couple of years now. One took to it straight away although he would eat anything anyway. My other dog had pancreatitis about a year before and would often get a very hot back. She was very slow on walks and wasn’t her normal happy self. I researched about foods as the vets were not being very helpful really. She took a while to transfer over completely but I can honestly say I have a different dog, she is her old happy self, regained her energy on walks and more importantly her back no longer gets warm or hot. It has been well worth persisting with the journey. I still have to totally ignore her when she’s fed but she cleans her bowl and licks her lips after. So I guess if your struggling just keep going they will get there in the end and the benefits are amazing so thank you Bella and duke for helping us keep our dogs healthy.
Fantastic product Axel has enjoyed every dish so far really happy with customer service provided with lovely follow up calls from the team really impressed
Love the products however 80% of the packets were damaged when we removed them from the delivery box. We have had to re bag and re label them. Very time consuming.
As first time puppy owners we were anxious to get off to a good start where his diet was concerned. After having several telephone conversations with various members of staff we felt confident enough in the brand to place our first order. It couldn’t have been a simpler process and right on time the food delivery arrived (along with a free gift). Straight into the freezer compartment. We followed the portion sizing and it is a massive hit with our puppy. He is now fourteen weeks and waits with anticipation for each and every meal which he devours in moments. Unlike other dog foods it doesn’t smell and is easy to store, defrost and serve. Our puppy is super healthy, doesn’t smell at all and where his poo is concerned he does small torpedos that are easy to pick up and again don’t smell unpleasant. We are converted to raw and intend to stay with the brand. Thank you for your advice and support at the beginning.
Excellent product, service is fantastic, easy to use website, quick and easy to use and customer service amended an order for us within the hour.
It's fair to say the online experience was on par with the big names with order updates,emails, tracking and now feedback.
The FB page is very informative and has a B&D Community which is very good to support each other with pets, sharing knowledge and feedback on products and advice if needed.
Well done B&D ⭐⭐⭐⭐⭐
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